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前臺接待訪客常用會話-1

放大字體  縮小字體 發布日期:2007-12-11
核心提示:許多規模比較大的公司都有一個接待員,我們通常叫前臺。T he work of a receptionist is interesting and varied. 前臺的活可是不少。 The work is also important because the receptionist is the first person visitors see when they come to a firm. So the recep


    許多規模比較大的公司都有一個接待員,我們通常叫前臺。T

    he work of a receptionist is interesting and varied. 

    前臺的活可是不少。

    The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.

    我們來看看Rose 這位前臺是怎樣接待來訪客人的吧。

    Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.

    ROSE: Good morning. Can I help you?

    MR HUSSEIN: Good morning. Is this Modern Office Ltd.?

    ROSE: Yes it is.

    MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.

    ROSE: May I have your name, please?

    MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company.

    ROSE: Let me see…… Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.

    (DIALS)

    MARIA: Mr Shelli's Office.

    ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.

    MARIA: Mr Omar Hussein?

    ROSE: Yes, he's from the Gulf Trading Company.

    MARIA: Oh, yes, that's right. I'll come and fetch him now.

    ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.

    MR HUSSEIN: Thank you.

    MARIA: Mr Hussein?

    MR HUSSEIN: Yes, that's right.

    MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.

 

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